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Margaret's Angels

The London Regional Cancer Program

http://www.lhsc.on.ca/About_Us/LRCP/
 

We were referred by our family physician to the Programme at Victoria Hospital.  A haematologist and team were assigned to us by a physician’s selection committee and we began a new journey in our life.  It is not my intention here to tell you about the dramatic, and often surprisingly positive, changes that this event has brought about in our personal lives but rather to explain something important about which most people are unaware, something which provides a strong basis for coping with the uncertainty, and involves the amazing people on the LRCP staff and their volunteer partners. 
First of all, the entire programme is well organized in a cheerful modern well-lighted comfortable building designed to provide the least amount of emotional strain for the patients.  While you are awaiting treatment or a test or simply a doctor appointment in the comfortable expansive lobby you are encouraged to help yourself to free coffee or tea and cookies or, if you prefer something more elaborate, you can order from the Tim Horton’s booth located on the same floor.  To learn more about your illness you also have the opportunity to visit the Library on the main level and receive free reading material and audio-visual items.  If I were asked to describe the office and medical staff in a few well-chosen words they would be - compassionate, understanding, patient, pleasant, and friendly to the point of calling you by your first name and happy to have you do the same in return.   The term  “professional” obviously applies as well in this type of situation but often when we hear that word we think of structured sterile phrases such as – official rules, by the book, business-like, etc, -  but that terminology, or attitude in this instance, is about as far from the truth as is possible.  My wife and I kid each other that the nurses are really a “band of angels” dressed as nurses and we refer to the chemotherapy section, tongue in cheek, as the “Victoria Hilton”.

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Last updated 01-Nov-2008